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SUPERIOR QUALITY. CMW has a long history of producing superior quality in all its products. As an ISO 9001:2000 certified facility, CMW takes great pride in managing and continuously improving its robust quality system. CMW's quality system is focused on ensuring that quality is reinforced at every step of managing a customer order. Many of the products CMW manufactures involve a significant amount of critical detail that must be accommodated with the highest degree of accuracy. CMW strives to engage our customers in thorough communication to ensure that a complete understanding of customer requirements is established prior to proceeding with the manufacturing process. This helps to ensure that all subsequent processes are directed appropriately. Manufacturing quality into parts we make is a core tenet of our quality system. CMW understands that customers must receive parts that adhere strictly to any and all standards set forth by our customers. CMW's depth of professional experience, unique manufacturing processes, and demonstrated consistency come together to produce products of the highest quality. Document control, processing detail, first article inspections, in-process inspections, final quality inspections, corrective action and continuous improvement are all key elements of our product quality assurance system. CMW is committed to maintaining manufacturing assets that are fully capable of manufacturing parts of the quality expected by our customers. CMW believes that delivering customer orders on time is an important element to our quality program. Today's lean supply chains and ever-increasing expectations for shortened lead-times across many industries require precise execution of delivery. CMW understands this and therefore plans its production accordingly in order to meet customers' ever-increasing demands for timely delivery of quality products. Continuous improvement is ingrained in every element of CMW's business. From how we professionally engage our customers in the selling process through to how we securely package product for shipment, every aspect of our business system is evaluated on a regular basis in order that we might realize improvements for the betterment of our customers' experience. CMW manages several formal processes that generate improvement ideas and opportunities to ensure they are investigated and pursued to their logical conclusion. CMW actively encourages and expects every employee to participate in the process of improving all elements of the business with which they come into contact. CMW's employees understand that only by way of continuous improvement will they be able to keep the company's leading position in place in an ever-more competitive global economy. CMW employs professionals, including chemists, metallurgists, metalography technicians, and dedicates its facilities and equipment to the quality function of our business. CMW has a first-tier reputation for quality in all markets it serves and we are dedicated to continued investment in all of these assets to protect this reputation. CMW wishes its customers and prospective customers to know that commitment to the overall quality experience of our customers' experience is of paramount importance. Customer satisfaction at all levels is our own expectation. |
